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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Odalys Rodriguez

November 11, 2026

5  out of  5
rating by Odalys Rodriguez
"Always helpful, knowledgeable and friendly. Thank you Maria for your quick assistance! New review, spoke to Melissa who quickly address my concerns and resolved in a jiffy. Thanks for great customer service!!!"
We responded:
"Thank you for the 5 star review Odalys! "
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Nicholas Fernandez

November 10, 2026

5  out of  5
rating by Nicholas Fernandez
"Melissa helped me out with a great quote and efficient service. The quote on auto insurance for my Tesla Model Y was much more competitive than any other insurance company I found online. Would 10/10 recommend this State Farm office to anyone looking to solve their insurance needs. Thanks to the team for the experience!"
We responded:
"Thank you for choosing us and for your review Nicholas! We are happy we were able to help you insure your first home for your growing family. We look forward to serving you and your entire family for years to come!"
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Morel Cherubin

November 3, 2026

5  out of  5
rating by Morel Cherubin
"Great interaction with Melissa this morning. Top tier service, very knowledgeable and helpful."
We responded:
"Thank you so much for your great review! We’re thrilled you had an excellent experience—our team works hard to provide top-notch service."
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Carolina Puerta

November 3, 2026

5  out of  5
rating by Carolina Puerta
"Amazing Customer Service’"
We responded:
"Thank you so much for your great review! We’re thrilled you had an excellent experience—our team works hard to provide top-notch service."
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Valerie Hart

November 2, 2026

5  out of  5
rating by Valerie Hart
"Melissa was wonderful! She was kind, professional, and incredibly helpful."
We responded:
"Thank you so much for the kind review! We’re thrilled to hear Melissa was thoughtful, professional, and incredibly helpful—your feedback means a lot to our team. We’re here for you anytime you need assistance."
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Elizabeth Carp

November 2, 2026

5  out of  5
rating by Elizabeth Carp
"Great insurance agency. Really helped me bundle my home, auto, and umbrella policies for a great savings. Plus Melissa is always so helpful on the phone with questions. Always willing to help me work out best plans forward with a new car, teen drivers, and taking a car to college. Great service all around. Thanks!!"
We responded:
"Thank you so much for the great review! We’re glad you were able to bundle your home, auto, and umbrella policies for savings, and that Melissa has been so helpful when you have questions. We really appreciate you trusting our team with your changing insurance needs—especially with a new car, teen drivers, and college plans. Thanks again, and we look forward to supporting you anytime."
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Sarahi González

November 2, 2026

5  out of  5
rating by Sarahi González
"Jessica was amazing! She was super friendly, helpful, and made the whole process so easy. I’m really happy with her service and would 100% recommend her to anyone looking for car insurance!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Jessica was friendly, helpful, and made the process easy. We truly appreciate your recommendation and look forward to helping you anytime you need support."
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Monica

October 30, 2026

5  out of  5
rating by Monica
"Thank goodness for Melissa at this State Farm office! She could have just told me to go to the app, but instead she helped me answer questions and change the items necessary for my policy. I love the way Brenda’s office goes above and beyond. Definitely give them a call!"
We responded:
"Thanks so much for your kind review, Monica! We’re thrilled Melissa went above and beyond to help answer your questions. We truly appreciate you recognizing our office for the extra care we provide—and we’re grateful for your recommendation."
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Bill Ashby

October 30, 2026

5  out of  5
rating by Bill Ashby
"I wanted to write a review for Jessica Machado, I purchased an Auto policy for my Mercedes from her last week! I was besieged by offers after filling out a quote request on line! Took me a couple of weeks to go through them all and compare rates & coverage! She was very professional throughout the process and stayed in contact with me without becoming pushy like some I called back! She was always up beat and pleasant to work with! I’ll be happy to refer any friends or family to her that have insurance needs !"
We responded:
"Hi! Thank you again for taking the time to share your experience. We’re so glad Jessica stayed in touch, answered your questions, and made comparing rates and coverage easy. It means a lot that you’re willing to refer friends and family—we’re grateful for you!"
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Silvia Prandini

October 28, 2026

5  out of  5
rating by Silvia Prandini
"Melissa was wonderful to work with! She was very friendly, helpful, and courteous throughout the entire process. She took the time to address all my concerns and resolved every issue efficiently. I truly appreciate her excellent customer service and highly recommend her!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Melissa provided friendly, helpful, and courteous support throughout your experience. It means a lot that she took the time to address your concerns and resolve everything efficiently. We truly appreciate your recommendation, and we look forward to assisting you again in the future!"
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Tania Mena

October 26, 2026

5  out of  5
rating by Tania Mena
"Melisa provided an excellent service. Friendly and knowledgeable, it was a pleasure working with her."
We responded:
"Thank you, Tania for taking the time to share your feedback about your experience working with Maria. We greatly appreciate your kind words and are thrilled to hear that you received excellent service from her. Our Brenda Henriquez State Farm team takes pride in providing friendly and helpful assistance to all our valued customers. We will be sure to share your kind words with Maria!"
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Tania

October 26, 2026

5  out of  5
rating by Tania
"I cannot say enough wonderful things about my experience with State Farm their representative, Jessica She went above and beyond to help me, and I truly appreciate the time, care, and effort she put into making my experience such a positive one. Her kindness and professionalism made me feel valued, and it was clear that helping me was more than just another task to check off.

It’s rare to come across someone who takes such pride in providing excellent service and is willing to go that extra mile. I’m incredibly grateful for her help and would wholeheartedly recommend to anyone looking for a representative who truly cares. Thank you for exceeding my expectations—you deserve every one of these five stars!"
We responded:
"Hi Tania, wow—thank you for your heartfelt review! Jessica will be so glad to hear how valued you felt and how much her time and effort made a difference. We’re honored you chose us, and we’re here anytime you need anything."
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Charles Grey

October 23, 2026

5  out of  5
rating by Charles Grey
"Jessica Machado provided excellent customer service and her responses were prompt and helpful."
We responded:
"Thank you, Charles! We’re glad to hear Jessica’s communication was prompt and helpful. We appreciate you taking the time to share your feedback."
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Sigrid Morales

October 21, 2026

5  out of  5
rating by Sigrid Morales
"Melissa assisted me today with my car and life insurance plans and set up my automatic payments. Could have not gone any smoother. Great service"
We responded:
"Thank you, Sigrid! We’re happy to hear everything went smoothly with Melissa—car and life coverage plus your automatic payments. We appreciate your business!"
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Katherine Cioffi

October 21, 2026

5  out of  5
rating by Katherine Cioffi
"Kristin is the best!! She is a pleasure to speak with and very helpful!"
We responded:
"Thank you, Katherine! Kristin will be so happy to hear your kind words. We’re grateful you chose us and appreciate you taking the time to share your experience."
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crystal jean

October 16, 2026

5  out of  5
rating by crystal jean
"Where do I even begin?! I cannot express how grateful I am for Kendra! I was paying almost $700 a month for insurance, and honestly, it was becoming a financial burden.

From the moment I spoke with Kendra, she was sooooo kind, compassionate, and understanding. She truly listened to my concerns, heard my frustration, and went above and beyond to find a solution that worked for me.

Not only did she lower my monthly payment from almost $700 to just $274, but HERE’S THE KICKER—she even got me renters insurance included! 🙌🏽🎉

I am beyond happy and relieved! Kendra is the definition of exceptional customer service. She’s not just an insurance agent trying to make a sale; she’s a genuine people person who truly cares about her customers and their financial well-being.

It’s rare to come across someone who treats you like a person instead of just another policy number.

Kendra, THANK YOU for listening, caring, and making such a huge difference in my life! You are truly a blessing, and I will recommend you to EVERYONE! ❤️

10/10 experience! If you’re looking for someone who genuinely cares and will go the extra mile, Kendra is your girl! 🌟"
We responded:
"Hi Crystal, wow—thank you so much for your incredibly kind review! We’re truly happy Kendra was able to help you lower your monthly payment and get renters insurance included. Your words mean a lot, and we’re grateful you trusted us. ❤️ If you ever need anything, we’re always here for you!"
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Solangi Molina

October 16, 2026

5  out of  5
rating by Solangi Molina
"Con toda certeza estamos en las mejores manos, State Farm es sin duda alguna la mejor compañía de Seguros.

Particularmente en esta oficina, siempre nos hemos sentido muy bien atendidos y estamos satisfechos con el servicio, especialmente Melissa y Jessica hacen que cada comunicación y experiencia sea altamente efectiva."
We responded:
"Muchas gracias por su reseña. Nos alegra mucho saber que, en esta oficina, siempre se han sentido muy bien atendidos y satisfechos con el servicio.

También queremos agradecerle especialmente por reconocer a Melissa y a Jessica. Es un gusto saber que su apoyo hace que cada comunicación y experiencia sea efectiva.

Gracias por confiar en State Farm. ¡Estamos para servirle siempre!"
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Patricia Sandler

October 15, 2026

5  out of  5
rating by Patricia Sandler
"We've been with many insurance companies over the years, across multiple states, and the Brenda Henriquez team really stands out. Their service is about far more than just insuring your car or home. As situations have come up — many of them outside my experience — my team has been there to support me. Most recently, my daughter was moving to another state and I needed guidance on what steps to take. My contact at the agency, Kendra Feliciano, walked me through everything that needed to be done and even recommended an agent in my daughter's new location. Throughout life's ups and downs, this agency has been a partner I value and can count on — something you just don't find enough of these days. Thank you to Kendra and the entire Brenda Henriquez team for all you do!"
We responded:
"Hi Patricia! Thank you for taking the time to share such a thoughtful review. We’re truly glad to hear that our team stands out to you—not just for finding coverage, but for being there when it matters.

It means a lot that Kendra guided you through your daughter’s move. We also appreciate your recognition of the support the team provides through life’s changes and unexpected situations.

Thanks again for your trust and for being part of our community. We’re grateful to have you as a valued client, and we look forward to continuing to be a partner you can count on."
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Siraj Nasir

October 14, 2026

5  out of  5
rating by Siraj Nasir
"The person I worked with is, Vanessa Vazquez. She knowledgeable and very personable.
She answered every question and inquiry I asked and never made me feel like I was bothering her.
Also, I have to mention that I saved on both my auto and homeowners insurance. Thank you."
We responded:
"Hi Siraj! Thank you so much for your kind review! We’re thrilled to hear that Vanessa Vazquez was knowledgeable, personable, and that she answered all of your questions without ever making you feel like you were bothering her.

We’re also glad you were able to save on both your auto and homeowners insurance—that’s wonderful news. Thanks again for choosing us, and we’re here if you need anything in the future!"
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Jerimie Walker

October 13, 2026

5  out of  5
rating by Jerimie Walker
"They treat me like family, kendra, renda, and all of the ladies at the office have even gone ahead. And when I had a baby sent me a card for my baby, congratulations and everybody signed it, they have helped me for years. I recommend them not just my insurance family. That part of my family"
We responded:
"Thank you so much for the kind words! We’re truly grateful to have you as part of our family. Congratulations again on your baby, and we’re honored to have been there for you through the years. We appreciate your recommendation and support!"
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Manideep Bora

October 12, 2026

5  out of  5
rating by Manideep Bora
"I had an excellent experience working with Kristin. She is highly professional, transparent, and responsive, always providing prompt and clear answers to all my questions. She consistently followed up at every stage of the process, making the entire experience smooth, stress-free, and enjoyable.

What I appreciated most was her honest, customer-focused approach. She never pressured me into purchasing more than I needed and instead focused on understanding my requirements and finding the best option at a competitive price.

I’m extremely happy with the experience and truly appreciate Kristin’s dedication, integrity, and outstanding customer service."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you had an excellent experience working with Kristin. Her dedication to transparency, responsiveness, and putting customers first is exactly what we strive for. We truly appreciate your kind words and your trust—thank you again!"
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Margaret Capote

October 12, 2026

5  out of  5
rating by Margaret Capote
"Brenda and Melissa are great to work with. Attentive and efficient. Highly recommend this office"
We responded:
"Thanks so much for taking the time to leave a review. We’re happy you had a great experience, and we appreciate your high recommendation!"
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Alicia

October 9, 2026

5  out of  5
rating by Alicia
"Pleased to say that the staff is great to work with. Any time I’ve had questions or concerns regarding my policies they’ve always attended and taken care of my issues. Spoke with Melissa today and she was able to take care of my issue in a very attentive and friendly manner. Would highly recommend this office and the staff"
We responded:
"Thank you so much for the kind review! We’re glad to hear the staff has been attentive and that your concerns were taken care of. We’ll be sure to share your compliments with Melissa—she’ll love hearing that. We truly appreciate your recommendation!"
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Frank Santiago

October 9, 2026

5  out of  5
rating by Frank Santiago
"Melissa was a great help in getting my problem resolved."
We responded:
"Thanks so much for sharing your experience. We appreciate you choosing our office."
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Luz Estrella

October 9, 2026

5  out of  5
rating by Luz Estrella
"Brenda is outstanding. She’s truly professional, knowledgeable and customer service oriented. She’s diligent in answering questions and very responsive. Thank you Brenda for what you do!!!"
We responded:
"Thanks for the wonderful review! We’re so glad you had a great experience with our team—your support means a lot."